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About
About

The Council provides system-wide leadership to efforts designed to improve the quality of health care in British Columbia. Through collaborative partnerships with health authorities, patients, and those working within the health care system, we promote and inform a provincially-coordinated, patient-centred approach to quality.
Our Vision & Values
Council Members
Meet Our Team
Strategic Plan
Initiative Reports & Evaluations
Careers
Partnerships
Our Newsletter
Mandate & Terms of Reference
Improve Care
Improve Care

We lead and support work that aims to improve quality of care in numerous clinical areas. Access tools and supports to drive and sustain improvements, including collaboratives and communities of practice.
Cancer Care
Critical Care
Diabetes
Medical Imaging
Sepsis
Substance Use
Surgery
Team-Based Care
Resources
Events
Quality Standards
Stroke Quality Standard
Past Clinical Improvement Initiatives
Sharpen Your Skills
Sharpen Your Skills

From one-hour webinars and one-day workshops to intensive professional development programs, we offer a range of learning opportunities for a wide variety of audiences. Find out how you can build your skills and knowledge to advance quality of care with our upcoming learning opportunities!
Quality Learning Series
COVID-19 Through a Quality Lens
Quality Academy Online
Quality Academy
Clinician Fellowship in Health Care Quality
Quality Café
Workshops
Board & Executive Learning Series
Student Programs
Internships
Quality Forum Opportunities
IHI Student Chapters
Improve Culture
Improve Culture

Culture influences how we work together as a team in health care: our dedication to safety, how we communicate and, ultimately, how well we care for patients. Learn how we are working with health care partners and patients to improve culture and care and why this work is so important!
Cultural Safety & Humility
Teamwork & Communication Action Series
Past Improve Culture Initiatives
Change Ambassadors Network BC
Change Day
Advance the Patient Voice
Advance the Patient Voice

Building a foundation of patient- and family-centred care is a priority within British Columbia’s health care system. To achieve this goal, we engage patients, caregivers and the public by bringing together diverse voices, ideas, experiences, expertise and evidence to improve the quality of care. Learn about our work to advance the patient voice.
Patient Voices Network
What Matters to You?
Download & Order Resources
Map of Distributed Resources
Share Your Story
Resources
Resources

We collect and share resources for improving quality of health care in British Columbia. Access our collection of innovative tools and up-to-date inform ation.
By Clinical Area
Cancer Care
Clear
Critical Care
Medical Imaging
LOUD in the ED
Releasing Time to Care
Sepsis
Substance Use
Surgery
Team-Based Care
Type 2 Diabetes Network
By BCPSQC Program
ATTIC
BC Health Quality Matrix
Change Day
Communication
Cultural Safety & Humility
Culture Improvement
Engaging People in Quality (EPIQ)
Improvement 101 Learning Series
Patient Engagement
Quality Café
Quality Forum
Teamwork & Communication
What Matters to You?

About The Council provides system-wide leadership to efforts designed to improve the quality of health care in British Columbia. Through collaborative partnerships with health authorities, patients, and those working within the health care system, we promote and inform a provincially-coordinated, patient-centred approach to quality.
Improve Care We lead and support work that aims to improve quality of care in numerous clinical areas. Access tools and supports to drive and sustain improvements, including collaboratives and communities of practice.
Sharpen Your Skills From one-hour webinars and one-day workshops to intensive professional development programs, we offer a range of learning opportunities for a wide variety of audiences. Find out how you can build your skills and knowledge to advance quality of care with our upcoming learning opportunities!
Improve Culture Culture influences how we work together as a team in health care: our dedication to safety, how we communicate and, ultimately, how well we care for patients. Learn how we are working with health care partners and patients to improve culture and care and why this work is so important!
Advance the Patient Voice Building a foundation of patient- and family-centred care is a priority within British Columbia’s health care system. To achieve this goal, we engage patients, caregivers and the public by bringing together diverse voices, ideas, experiences, expertise and evidence to improve the quality of care. Learn about our work to advance the patient voice.
Resources We collect and share resources for improving quality of health care in British Columbia. Access our collection of innovative tools and up-to-date information.
What is Quality?
News
Quality Forum
Quality Awards
Events
Blog
Contact

Resources

Home Resources Quality Café

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Quality Café

Quality Café is a free one-hour lunch and learn series that takes place on the third Wednesday of every month at 1200 PST. Each Café features a new guest and topic related to improving quality of care.

Are you passionate about improving how health care is delivered? Join us for Quality Café! We invite all health care professionals, patients, organizations, and educators to join our online conversation.

Topic Status: Active

Join Us for Upcoming Quality Cafés

Recent Quality Cafés

Quality Café: Using Driver Diagrams to Plan Improvement Initiatives

Posted in Clinical Care, Featured, Improve Clinical Care, Quality Café, Sharpen Your Skills on August 20, 2021

Quality Café: Planning and Mapping Grassroots Engagement for Quality Improvement

Posted in Clinical Care, Featured, Improve Clinical Care, Quality Café, Sharpen Your Skills on August 20, 2021

The Art and Structure of Change Management

Posted in Clinical Care, Culture Improvement, Featured, Improve Clinical Care, Improve Culture, Quality Café, Sharpen Your Skills on March 24, 2021

Maturing as a Learning Health System in Northern BC

Posted in Clinical Care, Culture Improvement, Featured, Improve Clinical Care, Improve Culture, Quality Café, Sharpen Your Skills on February 18, 2021

Connecting Earlier: Improving Cancer Care for Island Patients One Step at a Time

Posted in Cancer Care, Clinical Care, Culture Improvement, Featured, Improve Clinical Care, Improve Culture, Quality Café, Sharpen Your Skills on January 20, 2021

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