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About

The Council provides system-wide leadership to efforts designed to improve the quality of health care in British Columbia. Through collaborative partnerships with health authorities, patients, and those working within the health care system, we promote and inform a provincially-coordinated, patient-centred approach to quality.
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Improve Care
Improve Care

We lead and support work that aims to improve quality of care in numerous clinical areas. Access tools and supports to drive and sustain improvements, including collaboratives and communities of practice.
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Sharpen Your Skills
Sharpen Your Skills

From one-hour webinars and one-day workshops to intensive professional development programs, we offer a range of learning opportunities for a wide variety of audiences. Find out how you can build your skills and knowledge to advance quality of care with our upcoming learning opportunities!
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Improve Culture

Culture influences how we work together as a team in health care: our dedication to safety, how we communicate and, ultimately, how well we care for patients. Learn how we are working with health care partners and patients to improve culture and care and why this work is so important!
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Advance the Patient Voice
Advance the Patient Voice

Building a foundation of patient- and family-centred care is a priority within British Columbia’s health care system. To achieve this goal, we engage patients, caregivers and the public by bringing together diverse voices, ideas, experiences, expertise and evidence to improve the quality of care. Learn about our work to advance the patient voice.
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We collect and share resources for improving quality of health care in British Columbia. Access our collection of innovative tools and up-to-date inform ation.
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What Matters to You?

About The Council provides system-wide leadership to efforts designed to improve the quality of health care in British Columbia. Through collaborative partnerships with health authorities, patients, and those working within the health care system, we promote and inform a provincially-coordinated, patient-centred approach to quality.
Improve Care We lead and support work that aims to improve quality of care in numerous clinical areas. Access tools and supports to drive and sustain improvements, including collaboratives and communities of practice.
Sharpen Your Skills From one-hour webinars and one-day workshops to intensive professional development programs, we offer a range of learning opportunities for a wide variety of audiences. Find out how you can build your skills and knowledge to advance quality of care with our upcoming learning opportunities!
Improve Culture Culture influences how we work together as a team in health care: our dedication to safety, how we communicate and, ultimately, how well we care for patients. Learn how we are working with health care partners and patients to improve culture and care and why this work is so important!
Advance the Patient Voice Building a foundation of patient- and family-centred care is a priority within British Columbia’s health care system. To achieve this goal, we engage patients, caregivers and the public by bringing together diverse voices, ideas, experiences, expertise and evidence to improve the quality of care. Learn about our work to advance the patient voice.
Resources We collect and share resources for improving quality of health care in British Columbia. Access our collection of innovative tools and up-to-date information.
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Quality Forum

Quality Forum is our annual conference featuring deep-dive sessions, presentations, and interactive workshops on a variety of topics related to improving quality across the continuum of care. Dates for Quality Forum 2021 will be announced soon!

Quality Forum 2020 Resources Are Now Available!

These main two days feature presentations and interactive workshops on a variety of topics related to improving quality across the continuum of care. On the pre-Forum day, participants can attend full-day, deep-dive sessions as well as our annual evening event, Health Talks.

Visit QualityForum.ca for hundreds of videos and presentation files

Quality Forum 2019 Plenary Videos

Chris Pointon: Through Adversity Comes Legacy – the #hellomynameis Story

Chris Pointon: Through Adversity Comes Legacy – the #hellomynameis Story

Jeffrey Braithwaite: Big Systems Transformation in the Context of Complexity

Jeffrey Braithwaite: Big Systems Transformation in the Context of Complexity

Rhona Flin: Time for a Little Something

Rhona Flin: Time for a Little Something

A Quality Debate: Should Health Care Performance Data Be Public to Advance Better Care?

A Quality Debate: Should Health Care Performance Data Be Public to Advance Better Care?

Health Talks 2019 Videos

Shelly & Gene Covert: Food for Thought: Healthier Food for Better Health Outcomes

Pauline Kong: Giving Patients Joy When They Need It Most

Nadine Caron: Be Responsive (Not Reactive) to the Needs of Indigenous Canadians

Jeff Harries: Hope, Compassion, Knowledge – Treating Alcoholism with Medication

Lauren Sundstrom: Trans Patients Have Fought to Be Who They Are

CeeJai Julian: Fighting Stigma in Health Care Through Peer Support

Claudia Hopkins: Putting Patient Care First with Service Design

Jeff Beselt: Stories and Lessons in Indigenous Health and Wellness

Quality Forum

Learn more about the Forum and its next dates.

Quality Awards

Winners are celebrated at the Forum – nominate your project or teammate.

Board & Executive Learning Series

Learn about our annual event at the Forum for senior leaders.

See More Quality Forum Resources