Resources

Quality Forum

We did things a little bit different for Quality Forum 2021 – our 10th Forum. The event was entirely virtual, allowing us to leverage technology in new ways while providing the same level of dynamic, engaging and high-quality content. Sessions covered a variety of topics related to improving quality across the continuum of care, including those that have emerged from the COVID-19 pandemic.

Recordings & Presentation Files
Recordings of the plenary presentations can be viewed below and we’ll be continually updating this page with additional recordings as well as live and on-demand presentation files.

Quality Forum 2021 Plenary Videos

Quality Forum 2021: Plenary Presentation – Helen Bevan

Quality Forum 2021: Plenary Presentation – Agnes Binagwaho

Quality Forum 2021: Plenary Presentation – Mary Ellen Turpel-Lafond

Health Talks 2021 Presentations

Sumter/April Sumter-Freitag – Believing Patients Should Be The Norm, Not The Exception

Ezequiel García-Elorrio – Solutions from Argentina to Support Health Care Providers in a Pandemic

Tania Dick – Acting on Commission Reports to Prevent Unnecessary & Preventable Deaths

Robin McGee – Lightning Strikes Twice: Hopes for Better Diagnostic and Post-Harm Practices

Carrie Marr – Recovery & Regrowth In a Pandemic: “Thriving, Not Surviving”

Lillian Chen & Tina Cheng – How Do We Engage More Young Health Leaders?

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More Quality Forum Plenary Presentations

A Quality Debate: Should People Have Full and Real-Time Access to Their Electronic Medical Record?

Sickboy Podcast: Laughter is the Best Medicine

Diarmid Campbell-Lendrum: Health & the Climate Crisis

Penny Pereira: No Improvement Without Learning. No Scale Without Sharing.

Chris Pointon: Through Adversity Comes Legacy – the #hellomynameis Story

Jeffrey Braithwaite: Big Systems Transformation in the Context of Complexity

Rhona Flin: Time for a Little Something

A Quality Debate: Should Health Care Performance Data Be Public to Advance Better Care?

A Quality Debate: Does Accountability Hinder Improvement?

Lakshman Swamy: Joy and Burnout on the Front Lines

Jim Easton: Change to Secure Our Health Care Systems for the Next Generation

Cheryl Mitchell: Creating a Culture Where Ideas Grow

A Quality Debate: Do We Need Discipline or Innovation to Achieve Improvement?

A Quality Debate: Is Technology Putting the Art of Medicine at Risk?

Camila Lajolo: Tales from the Field – What Disasters Can Teach Us About Resilience

Michael West: Compassionate & Collective Leadership for High Quality Health Care

Tim Omer: Empowered Citizen “Health Hackers” – We Are Not Waiting!

David Matear: Health Care Response in the Fort McMurray Wildfires – Managing the Beast

Lisa Schilling: Accelerating Learning & Spread

Tiffany Christensen: Partnering with Patients – A Bed’s Eye View

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More Health Talks Presentations

Lillian Chen & Tina Cheng – How Do We Engage More Young Health Leaders?

Allison Kooijman & Robert Robson: A Restorative Justice Approach to Harm and Health Care

Andrew Brown: Embracing Machine Learning to Benefit Our Parents

Gwen Phillips: We Don’t Own the Land, the Land Owns Us

Lauren Daley: Is Thinking About Death the Secret to Living a More Fulfilled Life?

Natasha Jung: Navigating Asian Culture, Stigma & Mental Health

Nikos Theodosakis: Movie Making and the Patient Experience

Zach Berman: Turning Passion into Practice

Zander Willms: What Does It Truly Mean to Be a Team?

Shelly & Gene Covert: Food for Thought: Healthier Food for Better Health Outcomes

Pauline Kong: Giving Patients Joy When They Need It Most

Nadine Caron: Be Responsive (Not Reactive) to the Needs of Indigenous Canadians

Jeff Harries: Hope, Compassion, Knowledge – Treating Alcoholism with Medication

Lauren Sundstrom: Trans Patients Have Fought to Be Who They Are

CeeJai Julian: Fighting Stigma in Health Care Through Peer Support

Claudia Hopkins: Putting Patient Care First with Service Design

Jeff Beselt: Stories and Lessons in Indigenous Health and Wellness

Michael McMillan: What It Means to “Do With”

Joshua Greggain: Collaborating to Make Care Accessible

Jessica Kim: A Better Health System for Immigrants and Refugees

Evan Adams: Providing Better Care for First Nations in BC

Dena Kanigan: Living, Loving and Laughing at End of Life

Cory Ashworth: The March Sweater – Supporting LGBTQ Seniors

Chanteya Waterman & Hannah O’Donnell: These Two 11-Year-Olds Have Big Dreams for Health Care

Caroline MacGillivray: The Healing Power of a Makeover

Valerie Pagdin: Building Partnerships to Give Clients What They Really Want

Syexwáliya / Ann Whonnock: Caring for First Nations

Ray Markham: Health Equity Worldwide

Kasim Al-Mashat: Laughter and Meditation

Jorri Gosse: Addressing the Impacts of Chronic Pain

Devin Harris: An Open Development Platform for Health Care

Colin Easton: Taking the Time to Really Listen

Barbara Alink: A New Kind of Mobility Aid

Ranj Singh: Music Is Medicine

Mustafa Ahmed: Making Life Better for Refugees

Jessica Hannon: Listening to Stories from the Front Lines

Duane Jackson: Humility Is Our Strongest Virtue

Colin Ross: Looking to Your DNA for the Right Medication

Cari Taylor: We Can All Have a Good Death

Candy Tran: Do You Eat or Greet the Young?

Bruce Campana: What Health Technology Can’t Do

View More

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Quality Forum Program Guides

Check out past program guides to see session topics, plenary speaker information and more!