Resources

Quality Forum

We did things a little bit different for Quality Forum 2021 – our 10th Forum. The event was entirely virtual, allowing us to leverage technology in new ways while providing the same level of dynamic, engaging and high-quality content. Sessions covered a variety of topics related to improving quality across the continuum of care, including those that have emerged from the COVID-19 pandemic.

Recordings & Presentation Files
Recordings of the plenary presentations can be viewed below and we’ll be continually updating this page with additional recordings as well as live and on-demand presentation files. If you attended Quality Forum 2021, its virtual event platform on PheedLoop will remain online for six months and we’ll be adding sessions’ recordings to it as soon as they are ready.

Quality Forum 2021 Plenary Videos

Quality Forum 2021: Plenary Presentation – Helen Bevan

Quality Forum 2021: Plenary Presentation – Agnes Binagwaho

Quality Forum 2021: Plenary Presentation – Mary Ellen Turpel-Lafond

Health Talks 2021 Presentations

Sumter/April Sumter-Freitag – Believing Patients Should Be The Norm, Not The Exception

Ezequiel García-Elorrio – Solutions from Argentina to Support Health Care Providers in a Pandemic

Tania Dick – Acting on Commission Reports to Prevent Unnecessary & Preventable Deaths

Robin McGee – Lightning Strikes Twice: Hopes for Better Diagnostic and Post-Harm Practices

Carrie Marr – Recovery & Regrowth In a Pandemic: “Thriving, Not Surviving”

Lillian Chen & Tina Cheng – How Do We Engage More Young Health Leaders?

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More Quality Forum Plenary Presentations

A Quality Debate: Should People Have Full and Real-Time Access to Their Electronic Medical Record?

Sickboy Podcast: Laughter is the Best Medicine

Diarmid Campbell-Lendrum: Health & the Climate Crisis

Penny Pereira: No Improvement Without Learning. No Scale Without Sharing.

Chris Pointon: Through Adversity Comes Legacy – the #hellomynameis Story

Jeffrey Braithwaite: Big Systems Transformation in the Context of Complexity

Rhona Flin: Time for a Little Something

A Quality Debate: Should Health Care Performance Data Be Public to Advance Better Care?

A Quality Debate: Does Accountability Hinder Improvement?

Lakshman Swamy: Joy and Burnout on the Front Lines

Jim Easton: Change to Secure Our Health Care Systems for the Next Generation

Cheryl Mitchell: Creating a Culture Where Ideas Grow

A Quality Debate: Do We Need Discipline or Innovation to Achieve Improvement?

A Quality Debate: Is Technology Putting the Art of Medicine at Risk?

Camila Lajolo: Tales from the Field – What Disasters Can Teach Us About Resilience

Michael West: Compassionate & Collective Leadership for High Quality Health Care

Tim Omer: Empowered Citizen “Health Hackers” – We Are Not Waiting!

David Matear: Health Care Response in the Fort McMurray Wildfires – Managing the Beast

Lisa Schilling: Accelerating Learning & Spread

Tiffany Christensen: Partnering with Patients – A Bed’s Eye View

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More Health Talks Presentations

Allison Kooijman & Robert Robson: A Restorative Justice Approach to Harm and Health Care

Andrew Brown: Embracing Machine Learning to Benefit Our Parents

Gwen Phillips: We Don’t Own the Land, the Land Owns Us

Lauren Daley: Is Thinking About Death the Secret to Living a More Fulfilled Life?

Natasha Jung: Navigating Asian Culture, Stigma & Mental Health

Nikos Theodosakis: Movie Making and the Patient Experience

Zach Berman: Turning Passion into Practice

Zander Willms: What Does It Truly Mean to Be a Team?

Shelly & Gene Covert: Food for Thought: Healthier Food for Better Health Outcomes

Pauline Kong: Giving Patients Joy When They Need It Most

Nadine Caron: Be Responsive (Not Reactive) to the Needs of Indigenous Canadians

Jeff Harries: Hope, Compassion, Knowledge – Treating Alcoholism with Medication

Lauren Sundstrom: Trans Patients Have Fought to Be Who They Are

CeeJai Julian: Fighting Stigma in Health Care Through Peer Support

Claudia Hopkins: Putting Patient Care First with Service Design

Jeff Beselt: Stories and Lessons in Indigenous Health and Wellness

Michael McMillan: What It Means to “Do With”

Joshua Greggain: Collaborating to Make Care Accessible

Jessica Kim: A Better Health System for Immigrants and Refugees

Evan Adams: Providing Better Care for First Nations in BC

Dena Kanigan: Living, Loving and Laughing at End of Life

Cory Ashworth: The March Sweater – Supporting LGBTQ Seniors

Chanteya Waterman & Hannah O’Donnell: These Two 11-Year-Olds Have Big Dreams for Health Care

Caroline MacGillivray: The Healing Power of a Makeover

Valerie Pagdin: Building Partnerships to Give Clients What They Really Want

Syexwáliya / Ann Whonnock: Caring for First Nations

Ray Markham: Health Equity Worldwide

Kasim Al-Mashat: Laughter and Meditation

Jorri Gosse: Addressing the Impacts of Chronic Pain

Devin Harris: An Open Development Platform for Health Care

Colin Easton: Taking the Time to Really Listen

Barbara Alink: A New Kind of Mobility Aid

Ranj Singh: Music Is Medicine

Mustafa Ahmed: Making Life Better for Refugees

Jessica Hannon: Listening to Stories from the Front Lines

Duane Jackson: Humility Is Our Strongest Virtue

Colin Ross: Looking to Your DNA for the Right Medication

Cari Taylor: We Can All Have a Good Death

Candy Tran: Do You Eat or Greet the Young?

Bruce Campana: What Health Technology Can’t Do

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