“Quality” is one of those words where, if 10 people were polled, 10 different definitions could be provided. In essence, when used in a health care setting, a common definition involves how well the right care is delivered to the right patient at the right time.
In this section, you’ll find resources that can be widely applied to projects and initiatives that seek to improve quality of care. In other topics in our Resources Hub, you’ll find tools that hone in on specific topics in quality improvement – such as culture, teamwork & communication, and cultural safety & humility.
Featured Quality Improvement Tools