Join us for Quality Café at 1200 PT!

About
About

The Council provides system-wide leadership to efforts designed to improve the quality of health care in British Columbia. Through collaborative partnerships with health authorities, patients, and those working within the health care system, we promote and inform a provincially-coordinated, patient-centred approach to quality.
Our Vision & Values
Council Members
Meet Our Team
Strategic Plans & Annual Reports
Initiative Reports & Evaluations
Careers
Partnerships
Our Newsletter
Terms of Reference
Improve Care
Improve Care

We lead and support work that aims to improve quality of care in numerous clinical areas. Access tools and supports to drive and sustain improvements, including collaboratives and communities of practice.
Clear
Clear Regional Workshop Registration
Critical Care
Pain, Agitation, & Delirium
Glycemic Control
Critical Care Working Group
Critical Care Database
BC Sepsis Network
Inpatient Units
Emergency Departments
Substance Use
Surgical Improvement
Surgical Quality Action Network
National Surgical Quality Improvement Program
Releasing Time to Care
Past Clinical Improvement Initiatives
Sharpen Your Skills
Sharpen Your Skills

From one-hour webinars and one-day workshops to intensive professional development programs, we offer a range of learning opportunities for a wide variety of audiences. Find out how you can build your skills and knowledge to advance quality of care with our upcoming learning opportunities!
Quality Academy
Faculty & Advisory Committee
FAQ
Clinician Quality Academy
Faculty & Advisory Committee
FAQ
Quality Forum
Quality Café
Workshops
Board & Executive Learning Series
Student Programs
Internships
Improve Culture
Improve Culture

Culture influences how we work together as a team in health care: our dedication to safety, how we communicate and, ultimately, how well we care for patients. Learn how we are working with health care partners and patients to improve culture and care and why this work is so important!
Change Ambassadors Network BC
Randomized Coffee Trials
Cultural Safety & Humility
Change Day
Teamwork & Communication Action Series
Advance the Patient Voice
Advance the Patient Voice

Building a foundation of patient- and family-centred care is a priority within British Columbia’s health care system. To achieve this goal, we engage patients, caregivers and the public by bringing together diverse voices, ideas, experiences, expertise and evidence to improve the quality of care. Learn about our work to advance the patient voice.
Patient Voices Network
What Matters to You?
Download & Order Resources
Map of Distributed Resources
What Matters to You? T-Shirts
Share Your Story
Resources
Resources

We collect and share resources for improving quality of health care in British Columbia. Access our collection of innovative tools and up-to-date inform ation.
By Clinical Area
Clear
Critical Care
Releasing Time to Care
Sepsis
Substance Use
Surgery
By BCPSQC Program
ATTIC
Change Ambassadors Network BC
Change Day
Communication
Council Resources
Cultural Safety & Humility
Culture Improvement
Engaging People in Quality (EPIQ)
Patient Engagement
Quality Café
Quality Forum
Quality Improvement
Teamwork & Communication
What Matters to You?

About The Council provides system-wide leadership to efforts designed to improve the quality of health care in British Columbia. Through collaborative partnerships with health authorities, patients, and those working within the health care system, we promote and inform a provincially-coordinated, patient-centred approach to quality.
Improve Care We lead and support work that aims to improve quality of care in numerous clinical areas. Access tools and supports to drive and sustain improvements, including collaboratives and communities of practice.
Sharpen Your Skills From one-hour webinars and one-day workshops to intensive professional development programs, we offer a range of learning opportunities for a wide variety of audiences. Find out how you can build your skills and knowledge to advance quality of care with our upcoming learning opportunities!
Improve Culture Culture influences how we work together as a team in health care: our dedication to safety, how we communicate and, ultimately, how well we care for patients. Learn how we are working with health care partners and patients to improve culture and care and why this work is so important!
Advance the Patient Voice Building a foundation of patient- and family-centred care is a priority within British Columbia’s health care system. To achieve this goal, we engage patients, caregivers and the public by bringing together diverse voices, ideas, experiences, expertise and evidence to improve the quality of care. Learn about our work to advance the patient voice.
Resources We collect and share resources for improving quality of health care in British Columbia. Access our collection of innovative tools and up-to-date information.
Awards
Events
Blog
Contact

Resources

Home Resources Quality Improvement

Font Size: •

Quality Improvement

“Quality” is one of those words where, if 10 people were polled, 10 different definitions could be provided. In essence, when used in a health care setting, a common definition involves how well the right care is delivered to the right patient at the right time.

In this section, you’ll find resources that can be widely applied to projects and initiatives that seek to improve quality of care. In other topics in our Resources Hub, you’ll find tools that hone in on specific topics in quality improvement – such as culture, teamwork & communication, and cultural safety & humility.

Featured Quality Improvement Tools

Improvement 101 Learning Series

Improvement 101 Learning Series

Tips for Effective Communication

Tips for Effective Communication

Culture Change Toolbox

Culture Change Toolbox

BC Health Quality Matrix

BC Health Quality Matrix

Gamification for Health Care Improvement

Gamification for Health Care Improvement

Other Quality Improvement Tools

Physician Template Letter

Posted in Clear, Clear W3 Resource, Clinical Care, Improve Clinical Care, Quality Improvement on October 19, 2018

Building Effective Networks – Webinar #1

Posted in Quality Improvement on September 25, 2018

Summer Student Internship Program: 2017 Evaluation

Posted in Council Resources, Quality Improvement on April 26, 2018

Improvement 101 Learning Series

Posted in Featured QI, Patient Engagement, Quality Improvement on April 25, 2018

Tips for Effective Communication

Posted in Communication, Featured QI, Patient Engagement, Quality Improvement on April 9, 2018