Releasing Time to Care
Originally developed in 2008 by the National Health Service in England, The Productive Series encompasses improvement programs in various areas, including Releasing Time to Care (RT2C) for acute, mental health, residential and community care settings, and The Productive Operating Theatre (TPOT) for operating room teams.
In 2016 the BCPSQC established a Provincial Leadership Committee for the RT2C, which included a representative from every participating organization as well as a member from the BC Nurses’ Union. It supported participating leaders to guide the provincial direction of the program, collaborate with one another, and integrate the program into local contexts.
In total, 68 RT2C teams and 3 TPOT teams have now been trained across 35 sites and 10 organizations throughout the province. In addition, 43 facilitators (“faculty” members) support the teams with learning and implementation.
Topic Status: Active
In 2017, we completed a five-year evaluation of RT2C’s impacts in BC from 2012-2017. Promisingly, it revealed improvements in all four areas of program focus: patient experience, efficiency of care, safety and reliability of care, and staff well-being.
The evaluation endeavored to answer the following questions:
- Is RT2C improving quality in BC’s health care system?
- What are the key factors for success with the program?
- Does RT2C contribute to improving workplace culture?
- How effective did RT2C support improvement in its core areas of focus?
- What impacts are we seeing on direct patient care?