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Teamwork & Communication

How we work as a team and communicate with each other are essential elements of a healthy culture. Improving non-technical skills such as how we communicate, how we respond to the environment around us, and how we work together in a team are crucial for achieving high quality patient care.

In 2017, we launched a Teamwork & Communication Action Series to help teams:

  • Recognize the importance of team culture and non-technical skills
  • Identify elements that contribute to successful communication
  • Use new and effective tools to enhance teamwork and communication within your team
  • Explore ways to effectively navigate conflict with others
  • Apply foundational leadership skills for culture change

Wave 1 is complete, and its action series resources are archived below, while Wave 2 is currently underway.

Learn more about the action series


Wave 1 Evaluation

The purpose of this evaluation is to examine participant feedback and pre-post outcomes of the first Teamwork and Communication Action Series offered by the Council, as well as to understand key lesson. Ultimately, this evaluation seeks to answer the following questions:

  • Did the content and delivery of the Action Series provide value to participants?
  • What immediate impact did the Action Series have on the way they work together, communicate, navigate conflict, and trust each other?
  • What improvements could be made to the structure of the Action Series which could be utilized for future Action Series?
Read the Wave 1 Evaluation