About
About

The Council provides system-wide leadership to efforts designed to improve the quality of health care in British Columbia. Through collaborative partnerships with health authorities, patients, and those working within the health care system, we promote and inform a provincially-coordinated, patient-centred approach to quality.
Our Vision & Values
Council Members
Meet Our Team
Strategic Plan
Initiative Reports & Evaluations
Careers
Partnerships
Our Newsletter
Mandate & Terms of Reference
Improve Care
Improve Care

We lead and support work that aims to improve quality of care in numerous clinical areas. Access tools and supports to drive and sustain improvements, including collaboratives and communities of practice.
Cancer Care
Critical Care
Diabetes
Medical Imaging
Sepsis
Substance Use
Surgery
Team-Based Care
Resources
Events
Quality Standards
Stroke Quality Standard
Past Clinical Improvement Initiatives
Sharpen Your Skills
Sharpen Your Skills

From one-hour webinars and one-day workshops to intensive professional development programs, we offer a range of learning opportunities for a wide variety of audiences. Find out how you can build your skills and knowledge to advance quality of care with our upcoming learning opportunities!
Quality Learning Series
COVID-19 Through a Quality Lens
Quality Academy Online
Quality Academy
Clinician Fellowship in Health Care Quality
Quality Café
Workshops
Board & Executive Learning Series
Student Programs
Internships
Quality Forum Opportunities
IHI Student Chapters
Improve Culture
Improve Culture

Culture influences how we work together as a team in health care: our dedication to safety, how we communicate and, ultimately, how well we care for patients. Learn how we are working with health care partners and patients to improve culture and care and why this work is so important!
Cultural Safety & Humility
Teamwork & Communication Action Series
Past Improve Culture Initiatives
Change Ambassadors Network BC
Change Day
Advance the Patient Voice
Advance the Patient Voice

Building a foundation of patient- and family-centred care is a priority within British Columbia’s health care system. To achieve this goal, we engage patients, caregivers and the public by bringing together diverse voices, ideas, experiences, expertise and evidence to improve the quality of care. Learn about our work to advance the patient voice.
Patient Voices Network
What Matters to You?
Download & Order Resources
Map of Distributed Resources
Share Your Story
Resources
Resources

We collect and share resources for improving quality of health care in British Columbia. Access our collection of innovative tools and up-to-date inform ation.
By Clinical Area
Cancer Care
Clear
Critical Care
Medical Imaging
LOUD in the ED
Releasing Time to Care
Sepsis
Substance Use
Surgery
Team-Based Care
Type 2 Diabetes Network
By BCPSQC Program
ATTIC
BC Health Quality Matrix
Change Ambassadors Network BC
Change Day
Communication
Council Resources
Cultural Safety & Humility
Culture Improvement
Engaging People in Quality (EPIQ)
Improvement 101 Learning Series
Patient Engagement
Quality Academy
Quality Café
Quality Forum
Teamwork & Communication
What Matters to You?

About The Council provides system-wide leadership to efforts designed to improve the quality of health care in British Columbia. Through collaborative partnerships with health authorities, patients, and those working within the health care system, we promote and inform a provincially-coordinated, patient-centred approach to quality.
Improve Care We lead and support work that aims to improve quality of care in numerous clinical areas. Access tools and supports to drive and sustain improvements, including collaboratives and communities of practice.
Sharpen Your Skills From one-hour webinars and one-day workshops to intensive professional development programs, we offer a range of learning opportunities for a wide variety of audiences. Find out how you can build your skills and knowledge to advance quality of care with our upcoming learning opportunities!
Improve Culture Culture influences how we work together as a team in health care: our dedication to safety, how we communicate and, ultimately, how well we care for patients. Learn how we are working with health care partners and patients to improve culture and care and why this work is so important!
Advance the Patient Voice Building a foundation of patient- and family-centred care is a priority within British Columbia’s health care system. To achieve this goal, we engage patients, caregivers and the public by bringing together diverse voices, ideas, experiences, expertise and evidence to improve the quality of care. Learn about our work to advance the patient voice.
Resources We collect and share resources for improving quality of health care in British Columbia. Access our collection of innovative tools and up-to-date information.
What is Quality?
News
Quality Forum
Quality Awards
Events
Blog
Contact

Resources

Home Video

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Resource Type: Video

Sumter/April Sumter-Freitag – Believing Patients Should Be The Norm, Not The Exception

Date Published: March 19th, 2021

Ezequiel García-Elorrio – Solutions from Argentina to Support Health Care Providers in a Pandemic

Date Published: March 19th, 2021

Tania Dick – Acting on Commission Reports to Prevent Unnecessary & Preventable Deaths

Date Published: March 19th, 2021

Robin McGee – Lightning Strikes Twice: Hopes for Better Diagnostic and Post-Harm Practices

Date Published: March 19th, 2021

Carrie Marr – Recovery & Regrowth In a Pandemic: “Thriving, Not Surviving”

Date Published: March 19th, 2021

Lillian Chen & Tina Cheng – How Do We Engage More Young Health Leaders?

Date Published: March 17th, 2021

Quality Forum 2021: Plenary Presentation – Helen Bevan

Date Published: March 4th, 2021

Quality Forum 2021: Plenary Presentation – Agnes Binagwaho

Date Published: March 4th, 2021

Quality Forum 2021: Plenary Presentation – Mary Ellen Turpel-Lafond

Date Published: March 4th, 2021

Going Virtual with Diabetes Education in BC: Part 2

Date Published: August 11th, 2020

Fraser Health’s Patient Education Videos

Date Published: August 11th, 2020

A Quality Debate: Should People Have Full and Real-Time Access to Their Electronic Medical Record?

Date Published: June 12th, 2020