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What Matters to You?

“What Matters to You?” is a simple question that can have a big impact on the quality of care. When providers have a conversation about what really matters to the people they care for, it helps them to perform their work more effectively and to provide care that is patient- and family-centred. To support health care providers in this work, we launched a provincial initiative with a simple question aimed at ensuring that care is aligned with what matters to patients and their families. Learn more about “What Matters to You?“

Download “What Matters to You?” Resources

A selection of downloadable resources is available on the “What Matters to You?” order page. Additional resources for patients and providers are available to order, and will be distributed for free within BC.

"What Matters to You?" Instructional Video

Other "What Matters to You?" Videos

International “What Matters to You?” Day Celebration Webinar

“What Matters to You?” Day Preparation – April 23, 2019 Webinar

The How-To of Embedding “What Matters to You” — September 26, 2018 Webinar

Ask What Matters Video Snippet

Do What Matters Video Snippet

Listen to What Matters Video Snippet

“What Matters to You?” Instructional Video

A Guide to Having Conversations That Matter

This resource provides tools specific to providers (in the first section) and then for patients, family members or caregivers (in the second section), to help spark “What Matters to You?” conversations.

Download the resource

Resources for Asking "What Matters to You?"

Culturally Safe Engagement: What Matters to Indigenous (First Nations, Métis and Inuit) Patient Partners Pamphlet

Posted in Advance the Patient Voice, Cultural Safety & Humility, Culture Improvement, Improve Culture, Patient Engagement, What Matters to You?, WMTY Resources on November 25, 2021

Culturally Safe Engagement: What Matters to Indigenous (First Nations, Métis and Inuit) Patient Partners Companion Guide

Posted in Advance the Patient Voice, Cultural Safety & Humility, Culture Improvement, Improve Culture, Patient Engagement, What Matters to You?, WMTY Resources on November 25, 2021

“What Matters to You?” Evaluation Report 2018/19

Posted in What Matters to You?, WMTY Resources on October 25, 2019

The How-To of Embedding “What Matters to You” — September 26, 2018 Webinar

Posted in What Matters to You?, WMTY Resources, WMTY videos on October 4, 2018

Ask What Matters Video Snippet

Posted in Advance the Patient Voice, What Matters to You?, WMTY Resources, WMTY videos on July 18, 2018

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