Clinician Quality Academy

Faculty & Advisory Committee

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Faculty & Advisory Committee

Faculty

We have an excellent group of dedicated experts who are both passionate and knowledgeable about their areas of expertise related to improving the quality of care. These faculty members will provide direct teaching and be available for advice to program participants. As well, several faculty will also serve as Improvement Advisors who will be paired with a group of participants to provide ongoing one-to-one support.

Executive Director, Quality & Patient Safety
Vancouver Coastal Health

Allison is a Human Factors Specialist with strong experience in applying engineering and psychology principles on a variety of large and small projects relating to healthcare. She currently works part-time at Vancouver Coastal Health as a Human Factors Specialist in Quality and Patient Safety, and independently consults on Human Factors principles to a variety of industries in Vancouver, British Columbia and across Canada. Committed to safety and quality of care, Allison’s goal and motivation is to introduce and incorporate human factors engineering principles into healthcare in British Columbia.

Executive Director, Learning, Analytics &
Strategic Initiatives
BC Patient Safety & Quality Council

Andrew joined the BC Patient Safety & Quality Council in July 2009 as a Quality Leader. Prior to joining the Council, Andrew spent several years working in the biotechnology industry, including work as a research assistant with the BC Cancer Research Centre and, most recently, the BC Ministry of Health Services.

Andrew’s passion for patient safety and quality improvement, accompanied by his proven project management abilities, assists the Council in achieving its mandate of fostering quality improvement across the continuum of care. He is particularly interested in the development of learning opportunities for quality improvement,mechanisms of innovation spread and public accountability of the health care system. To this end, Andrew was instrumental in establishing the Council’s Quality Academy and Clinician Quality Academy programs.

Andrew holds a Masters in Health Administration from the University of British Columbia and a Bachelor of Science degree in Microbiology from the University of Victoria, in addition to completing courses in Project Management, Government Financial Control, Labour Relations, Human Resource Management and Leadership.

Director, Analytics & Strategic Initiatives
BC Patient Safety & Quality Council

Ben joined the Council in 2014, starting as a Quality Leader supporting clinical improvement initiatives before becoming Director of the Council’s Patient & Public Engagement team, which supports the Patient Voices Network. In 2018 he moved to a new role leading the Analytics & Strategic Initiatives team.

Ben has always been passionate about numbers, starting at an early age devouring box scores in the newspaper. He has a specific interest in helping turn data into knowledge to support quality improvement in BC’s health system. Through his experiences Ben has seen the value of combining numbers with contextual information to be able to tell a story that inspires action.

Ben holds a Master of Health Administration from Dalhousie University and a Bachelor of Business Administration, with a joint major in Business and Geography, from Simon Fraser University.

Principal
Improvement Associates Ltd.

Bruce co-founded Improvement Associates in 2000 and has worked primarily on the improvement of healthcare. He is Collaborative Director for the Canadian Collaborative to Improve Patient Care and Safety in the ICU, and advises on a number of healthcare improvement initiatives. He is a graduate of Trent University, the Banff School of Advanced Management and holds an MBA from IMD in Lausanne, Switzerland.

Chief Executive Officer
BC Patient Safety & Quality Council

Christina Krause brings a variety of health care experience to her
role as CEO with the BC Patient Safety & Quality Council. Her
passion and interests include the use of social change models and
network theory in efforts to engage and mobilize stakeholders
to improve quality of care. More recently, this has expanded to
include social media to create enhanced connections and shared
learning. Christina was an author on the Canadian Disclosure
Guidelines and serves as Master Faculty with the Institute for
Healthcare Communication’s Disclosing Unanticipated Medical
Outcomes.

Christina holds a Master of Science in community health and
epidemiology from the University of Saskatchewan, and a
Bachelor of Home Economics in family science and nutrition from
the University of British Columbia. She is also an EXTRA Fellow
with the Canadian Health Services Research Foundation.

Executive Director, Health System
Improvement & Engagement
BC Patient Safety & Quality Council

Colleen joined the Council in 2014. She has since led numerous initiatives including provincial Change Day and “What Matters to You?” campaigns as well as the development of ATTIC and our Teamwork & Communication Action Series. Before joining the Council, Colleen led improvement efforts across the continuum of care in Interior Health. Her passion and interests include accelerating change and transformation by leveraging large-scale change, social movement and network theories, non-technical skill training and design thinking.

Colleen holds a Master of Information Studies and a Master of Health Administration from the University of British Columbia. She has completed training in quality improvement, the collaborative breakthrough series methodology, design thinking, coaching and project management. She also holds Green and Black Belts in Lean Health Care from the Canadian Logistics Institute and is a fellow of the International Society for Quality in Healthcare.

PQI Physician Lead, Specialist Services Committee,
Doctors of BC

Curtis is a full-time clinician, strongly committed to improving the quality of patient care throughout the health care system. His improvement work covers multiple clinical areas, effective use of resources, operations management and building capacity for improvement. Previously, Curtis worked with multivariate statistics, queuing theory, computer performance improvement, and IT. Curtis trained as an Improvement Advisor with IHI.

Duncan is an independent, quality-driven consultant focused on health system performance and improvement.

As Chief Financial Officer for Alberta Health Services from 2013 to 2014 he focused on improving performance and re investing efficiency savings into quality improvement initiatives.

From 2008 to 2013 Duncan was the Chief Financial Officer and Vice President, Systems Development and Performance for Vancouver Coastal Health.

He previously held executive level turnaround and merger integration consulting positions at Deloitte, Gemini Consulting and IBM (formerly PwC Consulting), as well as holding the Chief Financial Officer position for a 500 store retail footwear chain in South Africa.

He was awarded the Business in Vancouver CFO of the Year award in 2011 for Transformational Leadership and Deloitte Alumni award in 2011 for Leadership.

Duncan holds a Bachelor of Accounting and Master of Business Administration from the University of Witwatersrand in South Africa and qualified as a Chartered Accountant in South Africa and in Canada.

Provincial Patient Safety & Quality Officer and Chair
BC Patient Safety & Quality Council

Doug is a Professor at the University of British Columbia in Neurosurgery, a certificant of the American Board of Pediatric Neurological Surgery, and a Fellow of American Academy of Pediatrics. In addition to his involvement in boards and committees at the provincial, national and international levels, he maintains his clinical practice as staff neurosurgeon at BC ’s Children’s Hospital and Sunny Hill Health Centre for Children. Dr. Cochrane brings a broad understanding of patient safety and has an interest in healthcare system sustainability through improving quality of care, resulting in cost savings for the system.

Assistant Professor
Department of Emergency Medicine, UBC

Garth Hunte is an Emergency Physician at St. Paul’s Hospital, a Scientist at the Centre for Health Evaluation and Outcomes Sciences, and a past member of the UBC-PHC Research Ethics Board. His program of research focuses on patient safety and emergency health services.

Emergency Physician
VCH / PHC

Lead for Clinical Resources
BC Emergency Medicine Network

Clinical Professor Dept of Emergency
Medicine UBC

Clinical Director
BC Patient Safety & Quality Council

Julian Marsden is a Clinical Professor at the UBC Department of Emergency Medicine and works as a physician in the emergency department of St. Paul’s and Vancouver General Hospital. Julian participated in the formation and early development of the UBC Department of Emergency Medicine in full recognition of the opportunities this affords to improve emergency health service delivery and helped lead Evidence to Excellence, which aimed to bring together emergency health care providers to share clinical and operational knowledge with the vision of improving emergency care across BC.

Director, Communications
BC Patient Safety & Quality Council

Kevin joined the BCPSQC in February 2012 and his fingerprints are found throughout its publications, social media activities, newsletter and online communications. Kevin draws upon his experience working for private industry and non-profit organizations as well as his education in sociology, journalism, public relations and marketing communications.

Principal
Improvement Associates Ltd.

Leanne co-founded Improvement Associates in 2000 and has worked primarily on the improvement of healthcare. As an Improvement Advisor, Leanne has designed and supported many Breakthrough Series Collaboratives across Canada and has taught at over 35 Learning Sessions. She has led the writing of several improvement guides based on these approaches. She is an active member of the national Safer Healthcare Now! Education and Resources Working Group. Leanne holds a Bachelor of Commerce degree and Certificate in Adult and Continuing Education from the University of Alberta.

Dr. Martin Wale is a UK-trained microbiologist and public health doc, and was an inaugural Fellow of the NHS Institute for Innovation & Improvement. He was recruited to Canada in 2009 to lead the infection control System Wide Initiative in Island Health (then VIHA), subsequently moving through other medical leadership roles in Island Health, including Deputy CMO, and Interim VP Med and CMO. In 2015, he started the BC Medical Quality Initiative for the BC Ministry of Health, and in 2017 was seconded to the Ministry to conduct a review of radiology in BC, and advise on implementation of the recommendations. Since leaving in June 2018, Martin has become freelance, starting his own consulting business and working with UBC, UVic, and Doctors of BC. He has been Faculty for the BC Quality Academy and Clinician Quality Academy since their inception, and Faculty for the Canadian Patient Safety Officers’ Course since 2012.

Director, Learning & Capability Development
BC Patient Safety & Quality Council

Shari joined the Council in January 2011. In 2018 she moved from her role as Director, Clinical Improvement to lead the Learning & Capability Development team. She is a Registered Respiratory Therapist by professional background with over 15 years of clinical experience, and received an MA in Learning & Technology from Royal Roads University in 2011.

She is a BCPSQC Quality Academy graduate, completed a program for Large Scale Change with the UK’s National Health Service in 2012, and has received fellowships from the Canadian Society of Respiratory Therapists (2010) and the International Society for Quality in Healthcare (2017). She holds an adjunct faculty appointment within the Department of Allied Health, Faculty of Science at Thompson Rivers University.

Physician Quality Improvement, Consultant
Interior Health

Wrae has a breadth of clinical and QI Knowledge and skill, and has
a particular interest in the area of; communication, resilience and
high reliability in health care. Wrae is a fellow of the Canadian
Society of Respiratory Therapy with a MSc in Human Factors and
Systems Safety from Lund University in Sweden. Wrae’s current
role within Interior Health (Quality) is part of the Provincial PQI
Initiative, (funded by the Specialist Services Committee-SSC),
to support Physicians to lead Quality Initiatives within their
workplaces.

Hospitalist
Regional Department Head – Hospital Medicine and Regional Medical Director – Hospitalist Program
Fraser Health Authority

Vandad is a hospitalist at Vancouver General Hospital. Upon receiving his medical degree from the University of British Columbia in 2004, he moved to Calgary to complete his family medicine residency where he received the Outstanding Resident Award for his efforts on improving the educational curriculum. After completing his training he started work in various urban and rural communities. Vandad moved to Toronto in 2007 where he joined Lakeridge Health and soon became heavily involved in various aspects of the hospitalist program.In 2008, Vandad became a member of the Medical Advisory Committee of Lakeridge Health as the Physician Lead – Quality. In this position he was responsible for engaging the medical staff, and developing and implementing quality improvement initiatives across various departments. Over time his role evolved to that of Department Chief and Medical Director for Quality, Safety and Patient Experience. He also founded the Ontario Physician Quality Network, a group of physician quality and safety leaders from across Ontario. In 2012 Vandad moved back to Vancouver, British Columbia, to be closer to his family. He has maintained his interest in research and quality improvement. He is also the co-founder and CEO of Hospitalist Consulting Solutions, the first healthcare consulting company specializing in Hospital Medicine.


Advisory Committee

Together with our staff, the Advisory Committee provides insights and expertise into the development and ongoing evolution of this program.

Director of Learning & Strategic Initiatives
BC Patient Safety & Quality Council

Andrew is responsible for the development of learning opportunities in quality and patient safety, as well as supporting work towards improving relationships and communication between patients, families and healthcare workers. In partnership with Vancouver Coastal Health and Providence Health Care, Andrew helped introduce the Global Trigger Tool to health authorities in BC and maintains a Community of Practice for continued collaboration. Prior to joining the Council, Andrew spent several years working in the biotechnology industry, the BC Cancer Research Centre and most recently, the BC Ministry of Health Services where he focused on infection prevention and control.

Associate Dean
UBC Continuing Professional Development

Dr. Brenna Lynn is the Associate Dean, UBC Continuing Professional Development (UBC CPD). Dr. Lynn completed both a Bachelor’s degree and Master of Science from UBC, and received a doctoral degree from the University of Oregon. As Associate Dean, CPD, Dr. Lynn provides strategic leadership and support for the professional development of faculty in their roles as health profession practitioners, ensuring standards of practice are in place and meet national accreditation requirements, as well as collaborating with stakeholders and partners to promote and explore opportunities for continuing professional development. Dr. Lynn is passionate about continuous quality improvement, customized effective CPD, increasing interprofessional CPD opportunities, and keeping UBC on the cusp of innovation in order to improve practice and patient care.

President
BCCFP

Dr. Jeanette Boyd is proud to call herself a rural generalist, providing full-service family practice, including maternity care, to the community of Nelson. A BCCFP Director for seven years, she also has roles with the Rural Coordination Centre of BC, the GPSC Maternity Working Group, Perinatal Services BC, and the College of Family Physicians of Canada. She believes in the importance of developing relationships, ensuring consistency, and building consensus to bring about meaningful change. As the President of the BCCFP, she gained gaining experience in nurturing relationships and consensus building with provincial and national health organizations. Going forward, she sees the College’s potential as a catalyst for change in primary care, and she is inspired by our bold new vision: Healthy People. Thriving Communities. Inspired Family Physicians.

Executive Director
BC Patient Safety & Quality Council

Christina has a strong background in improvement work leading collaboratives on topics such as medication reconciliation, prevention of surgical site infection and MSRA, and improved care for acute myocardial infection. A certified Faculty member with the Institute for Healthcare Communication, she also served as a key member of the National Working Group which developed Pan-Canadian Disclosure Guidelines. In her current role, Christina has a particular interest in social movement theory and the mobilization of energy to facilitate large-scale change. Christina is currently an EXTRA Fellow with the Canadian Health Services Research Foundation.

Vice President of Quality and Patient Safety
BC Anesthesiologists Society

Curtis is a full-time clinician, strongly committed to improving the quality of patient care throughout the health care system. His improvement work covers multiple clinical areas, effective use of resources, operations management and building capacity for improvement. Previously, Curtis worked with multivariate statistics, queuing theory, computer performance improvement, and IT. Curtis trained as an Improvement Advisor with IHI.

Assistant Professor, Northern Medical Program
University of Northern BC

Dan is a family physician practicing in Prince George, BC who has dedicated much of professional career to improving health services delivery.  He has extensive experience based on active involvement in a wide range of activities including the initiation and development of Divisions of Family Practice, the Attachment (GP4Me) initiative, Northern Partners in Care and the Family Practice Oncology Network.  He is on the committee in Prince George that initiated one of the two prototype Medical Staff Associations in the province.  He has worked for a health authority (Northern) for 6 years a regional medical director and primary care medical lead.  He’s also on the board of the Health Data Coalition and Doctors of BC.  He’s been on the board of a regional health authority.  Dan has also learned extensively from the international community.  He is keenly interested in trends in improvement and, particularly, in how the most effective healthcare systems have achieved their success.  This last activity has involved tremendous learning with leaders of organizations considered the most effective at supporting sustainable improvement across a wide range of areas simultaneously.

Clinical Director, CCM
BC Patient Safety & Quality Council

 Julian is a Clinical Professor at the UBC Department of Emergency Medicine and has been an active physician in the emergency department of St. Paul’s Hospital since 1992. Julian participated in the formation and early development of the UBC Department of Emergency Medicine in full recognition of the opportunities this affords to improve emergency health service delivery and has helped lead Evidence to Excellence, which aims to bring together emergency health care providers to share clinical and operational knowledge with the vision of improving emergency care across BC, since 2006.

Orthopedic Surgeon
Richmond Hospital

Workforce Planning Division, BC Ministry of Health
Medical Lead for the BC Medical Quality Initiative

Trained in medical microbiology and public health in the UK, Martin spent most of his UK career in the Health Protection Agency before becoming a Fellow of the NHS Institute for Innovation and Improvement, working on Clostridium difficile and the “Productives” (Releasing Time to Care).  In 2007 Martin joined Mid Yorkshire NHS Trust as Chief Medical Officer, and was recruited from that position to Vancouver Island Health Authority in 2009.  He has been Deputy CMO, and Executive Medical Director in Quality, Patient Safety & Research, then in Medical Affairs & Research. Since 2014 he has also led the BC Medical Quality Initiative.


Past Members

Acting Associate Dean
UBC Continuing Professional Development 

Clinical Professor, Faculty of Medicine
University of British Columbia

Past President
BCCFP