COVID-19 Through a Quality Lens was a series of distinct webinars, each one highlighting important learning that emerged from a quality perspective during the health care response to the pandemic. As the province prepared for a second wave of COVID-19, the series aimed to mobilize critical knowledge and enhanced the understanding of the new normal moving forward.

Speakers from different areas of the health care system shared a number of insights around the impacts of COVID-19 in their respective areas of care, including:

• Challenges that emerged as a result of the pandemic
• How any changes in the system impacted the quality of care
• What improvements to care were realized
• What improvements can be sustained and widespread

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