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Design Thinking: A Human-Centred Approach to Health Care Improvement

Design Thinking: A Human-Centred Approach to Health Care Improvement

November 1, 2018 | 0830 – 1630 | $100+GST | Victoria, BC

January 31, 2019 | 0830 – 1630 | $100+GST | Kelowna, BC

If you want to take your solutions and ideas to new heights, then join us at Design Thinking: a Human-Centred Approach to Health Care Improvement! We will curate recent knowledge around innovation and design thinking, and provide the opportunity to apply the design thinking methodology to a real-life health care challenge. Join us for an interactive session that will do things differently!

By attending this workshop, participants will have the opportunity to explore a well-defined practice framework that works to identify the issue, define it from the end-user’s perspective and integrate more creative, and human-centred, approaches to explore and test solutions.

By the end of this workshop, you’ll be able to:

  • Discover ways design thinking can support change and transformation
  • Explore the five-step design thinking process
  • Apply the design thinking process to a real-life health care challenge
  • Develop a human-centred approach to problems and solutions
  • Apply selected innovation & design thinking tools and techniques

Quality Forum 2017 featured a condensed, two-hour Design Thinking workshop. Here are some highlights from participants’ evaluations:

93% of participants agreed that the session increased their knowledge of how to improve health care quality.

97% agreed that it showcased leading practices, tools and techniques to improve health care quality.

98% learned new ideas that they would be able to apply.

Great session – loved the resources!

Loved the tools and practical application – thank you.

This was awesome! Practical!! Stretched us! Excited us!